About Cobra Locksmith
Services Ltd
Tommy — Managing Director · Founded Liverpool, 2022
City & Guilds qualified locksmith with nearly 6 years of hands-on experience. Fully insured, DBS checked, not VAT registered. When you call Cobra, you speak to Tommy. When you book, Tommy arrives. Every job, every time.
The Story Behind Cobra Locksmith
I got into locksmithing because I genuinely enjoy problem-solving under pressure — and because I saw how badly the trade needed people who would be straight with customers. Calls going to national centres. Prices quoted on the phone that doubled on arrival. Locksmiths sent as subcontractors with no idea what they'd been told you needed.
I founded Cobra Locksmith Services Ltd in 2022 with a single clear goal: help communities throughout Liverpool and the surrounding area feel safe and secure in their homes and businesses. Built on three things — complete transparency on price, non-destructive approach wherever possible, and answering the phone personally. Not a receptionist, not a dispatcher. Me.
Nearly 6 years in the trade has taught me that most lock problems have a simpler, cheaper solution than people fear. A UPVC door that won't lock is usually an alignment issue. A cylinder that feels stiff probably hasn't been snapped. The job is to find the right solution, not the most expensive one. The 287+ reviews reflect that approach.
“I founded Cobra with a simple goal — to help our communities throughout Liverpool feel safe and secure. Fast, professional and reliable, with competitive rates and no hidden extras. The person who quotes is the person who arrives.”
Tommy — Managing Director, Cobra Locksmith Services Ltd
Cobra Locksmith Services Ltd remains owner-operated. When you call Cobra, you speak directly to Tommy. The person quoting the work is the same person who arrives at your door. No call centre, no subcontractors, no middleman.
From Training to 287+ Reviews
Six years of experience built one job at a time, across Liverpool and the North West.
Qualifications, Checks & Insurance
Every credential available to show on request at the door. Not claimed on a website and forgotten — carried on every job.
City & Guilds Qualified
The industry-recognised vocational qualification in locksmithing — the same standard required by the Master Locksmiths Association and cited by most UK insurers as evidence of competence.
Trade QualificationNCFE Certified
National vocational certification covering security systems, lock mechanisms and professional practice. Independently awarded by NCFE, one of the UK's leading awarding organisations.
Vocational CertificateEnhanced DBS Checked
Enhanced Disclosure and Barring Service certificate — the highest level of background check available in the UK. A locksmith entering your home should carry one. Tommy's is available to view on arrival.
Background CheckFully Insured
Public and professional liability insurance covering all work carried out on residential and commercial properties. Proof of insurance available on request for landlords, letting agents and commercial clients.
InsuranceCheckatrade Listed
Independently verified profile on Checkatrade — background checked, insurance verified, and reviewed by real customers. View the Checkatrade profile →
Third-Party VerifiedNot VAT Registered
Cobra is not VAT registered. The price quoted is the total paid — no VAT, no call-out fee, no extras at the door.
Price TransparencyAll documentation carried on every job and available to show on request.
How Every Job Works
No surprises, no hidden steps. This is exactly what happens from the moment you call to the moment the job is done.
🔄 Step by Step
You Call or WhatsApp Tommy
Tommy answers personally — not a call centre, not a dispatcher. For straightforward jobs like lockouts or standard lock changes, a price is given on the phone immediately.
Free Site Visit for Any Repair
If the job needs diagnosing first — UPVC mechanisms, door alignment, commercial locks — Tommy attends at no charge. There is no call-out fee for this visit.
Exact Price Given On Site
Once the problem is understood, the exact total cost is stated. Not an estimate, not a range — the actual figure. No obligation to proceed.
Work Completed Same Day
Most parts are stocked on the van. If you're happy with the price, the job is done immediately. Not happy? Walk away — pay nothing at all.
📅 Transparent Pricing
If you are not happy with the price after the diagnosis visit, you pay nothing. No obligation, no call-out charge, no awkward conversation. Walk away free.
Real Jobs Across Liverpool & the North West
Not stock images. Real callouts, real solutions, real locations — all completed by Tommy personally.
On Site in 15 Minutes — 35 Minutes Total
Early morning emergency. Burglary had left the door completely non-operational. Handle replaced and TS007 3-star cylinder fitted within 35 minutes of the call.
📍 Widnes
5 Locks — Keyed-Alike British Standard Solution
New homeowners on their first day. 5 British Standard Kitemark locks fitted and keyed-alike — one key for front, one for rear. Peace of mind from day one.
📍 Prescot
5pm Friday — Coffee Shop Back Open in 35 Minutes
Aluminium shopfront door fell off its hinge — full safety risk. On site, repaired and fully operational in 35 minutes. Business trading again before closing time.
📍 St Helens High Street
Services Tommy Handles Daily
Every service carried out personally — no subcontractors, no dispatch, no call centre. Tommy attends every job across Liverpool and the North West.
What 287+ Liverpool Customers Say
287+ five-star Google reviews from real customers across Liverpool, Merseyside and Cheshire. Every review is for a job Tommy attended personally.
“What a fabulous service. As it was an emergency call out, Tommy came out immediately and arrived within 10 minutes. This was so appreciated — he obviously prioritised us as he recognised it was a genuine emergency. Highly recommend.”
“Excellent communication, outstanding customer service and unbelievable price. Tom was a life saver — with us within 30 minutes. Can't thank him enough. Would recommend to anyone.”
“Absolutely superb service from Tommy. Arrived within 20 minutes, got us back in without any damage to the door. Really nice, friendly and professional. Obviously knows his stuff. Would highly recommend.”
“The attention to detail and fair pricing made the whole experience stress-free. Called at an awkward time and Tommy was completely unfazed. Job done properly, price exactly as quoted. Brilliant service.”
Where Tommy Works
Based at Goodlass Road, Liverpool L24. Covers all Liverpool postcodes and surrounding towns — same pricing everywhere, no distance surcharge, honest response times given on the call. View full coverage map →
Security Advice & Standards
The service pages link to security information that explains the standards behind Cobra's work — written from trade experience, not copied from manufacturer specs.
Lock Standards & Security
The lock standards Cobra installs — what they mean, why insurance requires them, and which properties need which grade.
Commercial & Landlord
Dedicated pages for landlords, letting agents, property managers and business owners — with contract pricing and multi-property scheduling available.
About Cobra Locksmith — Liverpool & the North West
Cobra Locksmith Services Ltd is based in Liverpool L24 and provides a complete residential and commercial locksmith service across Liverpool and the surrounding area. Founded by Tommy in 2022, the business has grown entirely through word of mouth and genuine customer satisfaction — not directories, not paid listings, not national franchise marketing. Every one of the 287+ five-star reviews is for a job Tommy attended personally.
Liverpool Locksmith Services
Across Liverpool, Cobra covers all postcode districts from the city centre (L1, L2, L3) through inner suburbs like Wavertree L15, Kensington L7 and Toxteth L8, to outer areas including Aigburth L17, Allerton L18, Woolton L25, Anfield L4, Walton L9, Bootle L20 and Crosby L23. For any emergency lockout in Liverpool, the target response time is 30 minutes from the call.
St Helens, Widnes & Runcorn
The St Helens area (WA9–WA12) is a regular working area, covering Rainford, Newton-le-Willows, Haydock and surrounding villages. Widnes (WA8) is covered with no bridge toll surcharge, and Runcorn (WA7) including Frodsham and Helsby is typically 35–45 minutes from base.
Warrington & Cheshire
Warrington (WA1–WA5) and northern Cheshire — Ellesmere Port, Neston, Northwich — complete the coverage area. Response times to Warrington are honest: 40–55 minutes depending on traffic and current workload. The price given on the phone reflects Warrington as a standard working area, not an out-of-area premium. All lock standards — TS007 anti-snap, BS3621 mortice — are fitted across every area to the same Secured by Design specification.
Questions About Cobra Locksmith
The most common questions before people book. Full answers on every service page FAQ.
How long has Cobra Locksmith been operating?
Cobra Locksmith Services Ltd was founded in 2022. Tommy has been working in the locksmithing trade for nearly 6 years, building the skills and knowledge that now backs every job Cobra takes on.
Is Tommy available 24 hours a day?
Yes — 24/7 for emergencies. For non-emergency work like scheduled lock changes, security assessments and landlord services, appointments are available Monday to Friday between 9am and 4pm.
Are you a local Liverpool locksmith or a national company?
Tommy is based at Goodlass Road, Liverpool L24. Not a franchise, not a call centre, not a subcontractor network. Every job is attended personally. When you call, you speak to Tommy. When you book, Tommy arrives.
What qualifications does Tommy hold?
City & Guilds locksmithing qualification, NCFE certification in security, enhanced DBS certificate, and full public and professional liability insurance. All documentation available to show on request at the door — not just listed on a website.
Do you work with landlords and letting agents?
Yes — between-tenancy lock changes, HMO compliance work (thumb-turn cylinders, communal door security), access control, and tenant emergency lockouts. Multiple properties scheduled on the same day, invoiced to the landlord or agent. See the landlord locksmith page.
How do I know the price won't change when you arrive?
For repairs, Tommy attends free to diagnose the problem. The exact total cost is then stated on site. That price doesn't change. If you're not happy with it, you pay nothing — no call-out fee, no diagnosis charge. Walk away completely free of charge.
Ready to Book? Call Tommy Directly
No call-out fee. No VAT. Free diagnosis visit for any repair. Exact price before work starts. 287+ five-star reviews across Liverpool and the North West.
Calls answered locally, 24/7 · Not a call centre · Tommy attends every job